Terms and Conditions
1. DESCRIPTION OF SERVICES
The Company provides online educational services, including:
• Live online classes and workshops ("Synchronous Content")
• Pre-recorded courses and materials ("Asynchronous Content")
• Educational resources such as videos, slides, code examples, notebooks, assignments, and readings
• Community features (discussion boards, chat platforms, or forums)
• Certificates of completion (non-accredited, non-academic)
Services are delivered via the LearnWorlds platform and may integrate third-party tools including:
• Video conferencing: Zoom, Google Meet
• Payment processors: Stripe, PayPal
• Analytics: Google Analytics
• Code platforms: GitHub, Google Colab
• Community: Slack, Discord (if applicable)
The Company is not an accredited educational institution and does not award academic degrees, college credits, or professional licenses.
Additional Educational Services
Certain programs may include supplemental services (office hours, advisory sessions, strategy calls). Availability and frequency are specified on the course sales page. Unless expressly stated, supplemental services are not guaranteed, may be limited in capacity, and may be modified or discontinued with 7 days' written notice.
2. ELIGIBILITY
You must be at least 18 years of age to use the Services. By using the Services, you represent that you meet this requirement and have legal capacity to enter into these Terms.
Accounts are personal and non-transferable. Sharing accounts or login credentials is prohibited.
GEOGRAPHIC RESTRICTIONS
You may not access the Services if you are:
• Located in or a resident of a country under US sanctions (Cuba, Iran, North Korea, Syria, or other OFAC-designated countries)
• Listed on the US Treasury OFAC list
• Otherwise prohibited under applicable law
3. REGISTRATION AND ACCOUNT RESPONSIBILITY
You agree to provide accurate, current, and complete information during registration and keep it updated.
You are responsible for all activity on your account. The Company is not responsible for unauthorized access resulting from failure to safeguard login credentials.
4. PAYMENTS, PRICING, AND SUBSCRIPTIONS
Currency & Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated. Stripe automatically converts to your local currency at checkout. Exchange rates may vary.
Payment Processing
Payments are processed by third-party payment processors (Stripe, PayPal). The Company does not store or access payment card information.
VAT, GST, and Sales Tax
Customers are responsible for applicable VAT, GST, or sales tax. Stripe calculates and adds applicable taxes at checkout based on your location:
• EU customers: ~21% VAT typically applies
• UK customers: 20% VAT typically applies
• Other countries: Local taxes apply as required
Subscriptions & Recurring Billing
For subscriptions:
• You authorize recurring billing until canceled
• You may cancel anytime through account settings
• Cancellation applies to future billing cycles only (past charges non-refundable unless required by law)
• Annual subscriptions: Renewal reminder sent 15–45 days before renewal charge
5. REFUND POLICY
FULL REFUND POLICY GOVERNS THIS SECTION
Refund eligibility is governed by the Refund & Cancellation Policy (incorporated by reference). Key points:
Cohort-Based Courses (Live Classes):
• Refund window: 7 calendar days from purchase OR before the first live session, whichever is later
• Example: Course purchased Jan 1, first session Jan 5 → Refund deadline is Jan 5
• Example: Course purchased Jan 1, first session Feb 15 → Refund deadline is Jan 8 (7 days)
• Once a live session is attended, refund window closes
• No refunds for missed sessions
Asynchronous (On-Demand) Courses:
• Refund window: 14 days from purchase
• Refund available only if less than 20% of course modules have been accessed
• Once 20%+ modules accessed, purchase is non-refundable
How to Request:
Email billing@continualcv.com with order number, course name, and purchase date.
Refund Processing:
• Approved refunds processed within 10 business days
• Refunds go to original payment method
• For international refunds: Currency conversion at Stripe's current rate (may differ from original amount)
See Refund & Cancellation Policy for complete details.
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6. COURSE CANCELLATION & MATERIAL CHANGES
If Company Cancels Course Before Start:
• Enrolled students receive full refund within 14 days
• Or may enroll in replacement cohort at no cost
If Company Cancels Course After Start:
• Refund eligibility based on: days elapsed, sessions completed, % of content delivered
• Students offered prorated refund or deferred enrollment
Material Content Changes (20%+ reduction):
• If core content is removed/delayed during active cohort (reducing 20%+ of promised deliverables)
• Students notified with 14 days' notice
• Right to prorated refund or enrollment deferral
7. LIVE CLASSES AND RECORDINGS
Recording & Consent
Live sessions may be recorded for educational purposes. By participating, you consent to recording of your name, voice, image, and contributions.
Recording notice is provided in these Terms, Privacy Policy, and in-session notifications.
Use of Recordings
Recordings are used only for:
• Providing access to enrolled students who missed the session
• Quality assurance and curriculum improvement
• Educational archival
Recordings are NOT used for marketing, advertising, or promotion without separate written consent.
Recording Retention & Access
• Recordings available to enrolled students for 12 months from course completion
• After 12 months, recordings deleted unless you remain enrolled
• You may download recordings for personal study (redistribution prohibited)
8. ACCESS TO ASYNCHRONOUS CONTENT
Access Duration
Your access window is specified on the course sales page (e.g., 30 days, 1 year, lifetime).
"Lifetime Access" Definition
"Lifetime access" = access for the lifetime of the course offering by the Company, not your lifetime or the Company's lifetime.
If the Company discontinues a course, your access ends upon discontinuation. You receive at least 30 days' written notice before discontinuation.
Download Permissions
If permitted on your course sales page:
• You may download materials for personal offline study
• Redistribution or public upload prohibited
• After course completion, download access expires (previously downloaded files remain yours)
Content Updates & Modifications
The Company may update content for accuracy, relevance, or legal compliance. Material reductions (20%+ of promised deliverables) during an active cohort will not occur without 14 days' notice and justification.
9. INTELLECTUAL PROPERTY RIGHTS & LICENSING
Company Ownership
All content (text, videos, slides, code, notebooks, datasets, images) is owned by or licensed to the Company and protected by intellectual property laws.
Your License
You are granted a limited, non-exclusive, non-transferable, revocable license to access content for personal, non-commercial educational use only.
You May:
• View and study content through LearnWorlds
• Download materials if permitted on sales page (personal study only)
• Use code examples in your own personal projects
• Quote brief excerpts (under 100 words) with attribution
Duration:
• License active during enrollment plus 12 months after completion
• Upon course termination or account deletion, license terminates
• You must delete downloaded materials upon termination
You May NOT:
• Reproduce, distribute, sell, or give away content
• Share login credentials with others
• Record, screen-capture, or transcribe live sessions
• Upload materials to public repositories (GitHub, YouTube)
• Reverse-engineer or extract code/databases
• Use content to train, fine-tune, or create commercial AI models
• Use content for any commercial purpose without written consent
• Remove copyright notices or attributions
Educational AI Use:
Personal educational use of content with AI tools (ChatGPT, Claude) is permitted. However, you may NOT use course materials to train, fine-tune, or create competing AI products or services.
10. ACCEPTABLE USE POLICY
Your use of GitHub repositories, Google Colab notebooks, datasets, and technical materials is subject to our Acceptable Use Policy (Appendix A, or available at [direct link]).
Violation of the AUP constitutes material breach of these Terms and may result in immediate suspension/termination without refund, plus other legal remedies.
11. USER CONDUCT
You agree not to:
• Harass, abuse, discriminate against, or threaten others
• Post unlawful, defamatory, or harmful content
• Cheat, plagiarize, or misrepresent academic work
• Disrupt the platform or attempt unauthorized access
• Upload viruses, malware, or harmful code
• Engage in spam, unsolicited promotions, or phishing
Violations may result in warning, temporary suspension, permanent termination, certificate forfeiture, or legal action.
12. USER-GENERATED CONTENT
You retain ownership of content you submit.
You grant the Company a non-exclusive, royalty-free license to use submitted content for educational and operational purposes.
Use of identifiable student content (name, photo, assignment) for marketing requires your explicit written consent. Opt out anytime: legal@continualcv.com .
13. DISCLAIMER OF WARRANTIES
Services are provided "as is" and "as available," without warranty of any kind.
The Company makes NO guarantees regarding:
• Achieving specific learning outcomes
• Employment prospects or career advancement
• Accuracy or completeness of content
• Continuous, uninterrupted, or error-free access
• That content meets your specific needs
Content Disclaimers
Educational content is for learning purposes only and does NOT constitute professional, legal, medical, financial, or tax advice. For professional advice, consult a qualified expert.
14. LIMITATION OF LIABILITY
Liability Cap
To the maximum extent permitted by law, the Company's total liability arising from these Terms or Services shall not exceed the total fees you paid for the specific course giving rise to the claim in the 12 months preceding the claim, or $500, whichever is greater.
Excluded Damages
The Company is NOT liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or reputational harm.
Exceptions
Nothing limits liability for:
• Gross negligence or willful misconduct
• Fraud or intentional misrepresentation
• Violations of California consumer protection law
• Indemnification obligations
15. INDEMNIFICATION
You agree to indemnify and hold harmless the Company and its affiliates, officers, employees, and agents from any claims, damages, costs, and expenses (including attorneys' fees) arising from:
• Your violation of these Terms or applicable law
• Your misuse of the Services
• Your infringement of third-party rights
• Your user-generated content
• Your conduct in community spaces
Company's Indemnification
The Company indemnifies you from claims that the Services, as provided by the Company and used per these Terms, infringe third-party intellectual property rights, provided you:
• Promptly notify the Company in writing
• Grant the Company sole control of defense
• Provide reasonable cooperation
If infringement is found, the Company may, at its expense: obtain the right for continued use, modify the Services, or terminate and provide prorated refund.
16. PRIVACY
Your use is subject to our Privacy Policy, which describes data collection and compliance with CCPA/CPRA, GDPR, UK GDPR, and other privacy laws.
17. TERMINATION
The Company may suspend or terminate access immediately, without refund, for:
• Violation of these Terms or applicable law
• Violation of the Acceptable Use Policy
• Non-payment
• Inactivity exceeding 24 months
• Court order or legal requirement
For non-material violations, the Company will provide 7 days' written notice and opportunity to cure.
Effect of Termination
• Your access is immediately revoked
• You must delete downloaded materials
• Your license terminates
• Community access removed
Refund eligibility upon termination is determined by the Refund Policy. Refunds for material violations or Terms breaches are not issued.
Survival
Sections on Intellectual Property, Acceptable Use Policy, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Contact survive termination.
18. ACCESSIBILITY
The Company is committed to accessibility.
Features:
• Video captions and transcripts
• Keyboard navigation
• Screen reader compatibility
• Adjustable text sizes and colors
Accessibility Issues:
Email accessibility@continualcv.com with details (page affected, device/browser used, nature of barrier).
Response within 3 business days with remediation plan.
Compliance:
Services comply with WCAG 2.1 Level AA standards and ADA accessibility requirements.
19. GOVERNING LAW & DISPUTE RESOLUTION
Choice of Law
These Terms are governed by California law (without regard to conflicts of law).
Dispute Resolution Process (All Users)
Before pursuing formal legal action or arbitration:
1. Informal Negotiation (Days 1–15)
- Email legal@continualcv.com with specific details
- Company responds within 10 business days
2. Good-Faith Discussion (Days 16–30)
- If unresolved, representatives discuss resolution
3. Formal Resolution (Days 31+)
- Proceed to arbitration, small claims, or litigation (see below)
For California Residents & US Non-EU Residents:
• Disputes resolved by binding arbitration under JAMS rules
• Arbitration held in California
• Each party bears own costs; Company pays your filing fee if you prevail
• Exception: Small claims court available for claims within jurisdiction ($10,000 in California)
• Exception: Injunctive relief available in court for IP/AUP breaches
For EU/UK Residents:
• You have the right to sue in your home country courts under consumer protection law
• The Company submits to jurisdiction of EU/UK courts for consumer disputes
• GDPR Article 82 right to compensation for data breaches is preserved
• You may file complaints with your national Data Protection Authority without waiving other rights
For Other International Residents:
• You may request alternative dispute resolution (arbitration or mediation) by email
• Disputes not resolved within 30 days may be litigated
GDPR Data Protection Rights
Nothing in this clause limits your right to file a complaint with your national Data Protection Authority or seek remedies under GDPR Article 82.
20. FORCE MAJEURE
The Company is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, pandemics, wars, utility failures, or government actions.
In such events, the Company will provide notice and may suspend/reschedule services. Affected students may receive enrollment deferrals or prorated refunds.
21. SEVERABILITY
If any provision is held invalid or unenforceable, that provision is reformed to the minimum extent necessary, or if reformation is impossible, severed. Remaining provisions remain in full force.
22. CHANGES TO THESE TERMS
Notice & Acceptance
The Company may update these Terms. Changes are communicated as follows:
• Minor changes (clarifications, formatting): Effective immediately upon posting
• Material changes (fee increases, new restrictions, removed features): Effective 30 days after email notice
Your continued use after the effective date constitutes acceptance.
Opt-Out for Material Changes
If you do not accept material changes, you may request a refund for any prepaid, unused courses within 14 days of change taking effect. Contact legal@continualcv.com.
23. ENTIRE AGREEMENT
These Terms, together with the Refund & Cancellation Policy, Privacy Policy, and Acceptable Use Policy, constitute the entire agreement and supersede all prior agreements.
24. CONTACT INFORMATION
Continual CV LLC
• Email: legal@continualcv.com
• Billing/Refund Questions: billing@continualcv.com
• Accessibility Issues: accessibility@continualcv.com
• Privacy/GDPR Requests: privacy@continualcv.com
• Data Protection Officer (DPO): dpo@continualcv.com
• Address: 10080 N Wolfe Rd STE SW3200, Cupertino, California, USA
• Business Hours: Monday–Friday, 9 AM–5 PM PT
Response Times:
• General inquiries: 3–5 business days
• Refund requests: 5 business days
• Accessibility issues: 3 business days
• Legal notices: 7 business days
• GDPR requests: 30 days (extendable to 60 for complex requests)
END OF TERMS AND CONDITIONS
Print or save a copy for your records. Last updated January 3, 2026.